Over the last few weeks, our communities have been impacted by an unusual and unseasonable burden of illnesses. This has been driven by many of the common infections we are familiar with as well as the current surge of COVID-19 infections. This surge has been particularly severe due to the highly transmissible “delta variant”.
As a result, our offices have been working harder and longer to see and treat the higher than normal number of patients needing care. Additionally, the volume of phone calls handled by our patient service representatives and phone triage nurses has been significant. We recognize the challenges this puts on families to access care when needed and to have questions answered. We apologize for the inconvenience this creates and we humbly ask for your patience during these challenging times.
We are working to find better and more efficient ways to meet your needs as they pertain to your child’s health. If your question or concern is not urgent and you have access to our patient portal, feel free to utilize the Healow portal to communicate with us. To expand our capacity to see the increasing number of sick visits, we may reach out to reschedule well-child check-ups or non-acute visits that do not have time-sensitive associated vaccinations or immediate medical concerns. Whether you reschedule will still be your choice — but in doing so, you are helping us accommodate more sick children that need attention. Additionally, we are not scheduling patients for COVID-19 testing who are without symptoms (asymptomatic testing). Please use the links below for information on testing sites for that purpose.
We are continuing to offer Pfizer-BioNTech COVID-19 vaccination for patients 12 years and older; please call to schedule your eligible child’s vaccine! Remember that wearing masks and maintaining distance when around others DOES work and DOES help limit the spread of illnesses, including COVID-19! Thank you again for your patience and cooperation and for trusting us with your child’s care!
For information on COVID-19 testing sites, please visit the links below to find a location that is nearest to you.
For information on quarantine and isolation timelines, please visit this link.
Call today to schedule your adolescent’s COVID-19 vaccine:
Our Children’s Clinics are committed to keeping your family healthy and safe with updated office procedures and televisit options.Learn more